Weesupp Customer Support App - Terms and Conditions

Effective Date: December 16, 2024

Welcome to Weesupp! These Terms and Conditions ("Terms") govern your access to and use of the Weesupp mobile application ("App") and related services provided by Weesupp ("we," "us," "our"). By downloading, installing, or using Weesupp, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use the App.

1. Acceptance of Terms

By accessing or using the Weesupp App, you agree to these Terms and any future modifications. Weesupp may update or modify these Terms from time to time, and such changes will be effective when posted within the App or on the Weesupp website. It is your responsibility to review the Terms periodically.

2. Eligibility

To use Weesupp, you must:

If you are using the App on behalf of a company, organization, or another entity, you warrant that you have the authority to bind that entity to these Terms.

3. User Registration

To access certain features, you may need to create an account with Weesupp. You agree to:

4. Use of the App

You agree to use Weesupp only for lawful purposes and in accordance with these Terms. You shall not:

5. Customer Support Services

Weesupp provides customer support services to assist with various issues, such as technical support, product inquiries, and troubleshooting. We make no guarantees about the availability or response time for customer support, and you acknowledge that support may not be immediate or guaranteed.

6. Privacy and Data Collection

By using Weesupp, you agree to the collection, use, and sharing of your personal information as outlined in our Privacy Policy. This may include details like your name, email, phone number, device information, and any interactions with customer support.

7. Intellectual Property

All intellectual property rights in the App, including trademarks, logos, software, and content, are owned by Weesupp or licensed to us. You are granted a non-exclusive, non-transferable license to use the App solely for personal use and in accordance with these Terms. You may not copy, modify, or distribute any content or materials from the App without our express permission.

8. Third-Party Services

The App may include links or access to third-party services, websites, or content. Weesupp does not control, endorse, or assume any responsibility for these third-party services or the content provided. You agree that Weesupp is not liable for any loss or damage caused by your use of third-party services.

9. Termination

Weesupp reserves the right to suspend or terminate your access to the App at any time, with or without cause, including if you violate these Terms. Upon termination, all rights granted to you will immediately cease, and you must stop using the App.

10. Disclaimers and Limitation of Liability

Weesupp provides the App "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to fitness for a particular purpose or non-infringement. Weesupp does not guarantee that the App will be error-free, uninterrupted, or secure.

To the fullest extent permitted by law, Weesupp’s liability shall be limited to the amount you paid, if any, for the use of the App during the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Weesupp and its affiliates, employees, and agents from any claims, damages, losses, liabilities, or expenses arising from your use of the App, violation of these Terms, or infringement of third-party rights.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Nigeria.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published on the App, constitute the entire agreement between you and Weesupp regarding the use of the App.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Weesupp Support Team
Email: info@weesupp.com

By using Weesupp, you acknowledge that you have read, understood, and agree to these Terms and Conditions.